Privacy Policy
Effective date: 09/14/2025
SyntactAI respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website (SyntactAI.com), services, and AI-powered tools.
1. Information We Collect
We collect the following types of information:
User Inputs & Conversations: Content you provide when interacting with our AI tools.
Contact Details: Such as your name, email address, or phone number when you sign up or contact us.
Payment Information: Processed securely through third-party payment processors.
Usage Data & Analytics: Information on how you interact with our website and services (via cookies or analytics tools).
2. How We Use Your Information
We use the information we collect for:
Providing Services: To deliver our AI tools, features, and customer support.
Improving Models: User inputs may be reviewed or used to enhance our AI performance.
Marketing: To send you updates, offers, or newsletters (only with your consent, where required).
Compliance: To meet legal obligations and enforce our Terms of Service.
3. Third-Party Services
We may share information with trusted third-party providers who help us operate our business, including:
OpenAI, Grok, BuildMyAgent: AI and automation services.
Twilio: Communication and messaging services.
GoHighLevel (GHL): CRM and marketing automation.
These providers are bound by strict contractual obligations to protect your data and may only use it to perform services on our behalf.
4. Data Retention
We retain personal data as long as your account is active or until you request deletion. After deletion, some information may remain in backups for a limited period.
5. User Rights
Depending on your jurisdiction (e.g., GDPR in the EU, CCPA in California), you may have the right to:
Request access to your personal data.
Request deletion of your data.
Opt out of marketing communications.
To exercise these rights, please contact us at [email protected].
6. Security Measures
We take data protection seriously. Your information is safeguarded through:
Encryption: Protecting stored and transmitted data.
Access Controls: Limiting access to authorized personnel only.
Secure Servers: Hosting data on secure, monitored systems.
7. International Data Transfers
We currently do not share or transfer data internationally. All data is stored and processed within the United States.
8. Children’s Privacy
Our services are not directed at children under 13 (or under 16 in the EU). We do not knowingly collect personal data from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
10. Contact Us
If you have questions about this Privacy Policy or your data, please contact us:
📍 Address: 512 Carpenter Cove, Mississippi
📧 Email: [email protected]
🌐 Website: SyntactAI.com